|
|
- Home
- Company
- Products
- Video Conferencing
- Business Telephones
- Network Management
- Server Virtualization
- Services
- Service Level Agreements
- TelePacific Communications
- Cabling - Voice & Data
- End User / Administrator Site Training
- Intelligent Dispatch
- Local / Long Distance / T-1 DSL
- Multiple Service Locations
- On Site Move, Add & Change
- Project Management
- Remote System Monitoring
- Remote Software Support
- VOIP & Voice Data Network Assessment
- Voice of the Customer
- Resources / Library
- E-Catalog
- Contact
Voice of the Customer
We get hundreds of calls and emails from our customers expressing their gratitude for the quality products and excellent service that Eastman Technologies has provided them.
Here are just a few....
"I would like to thank Eastman Technologies for the exceptional service your company provided during our relocation of the Teledyne Controls headquarters from West Los Angeles to our new upgraded high tech facility in El Segundo, California. The Eastman Technologies, Irvine, California team participated in all phases of the project from the initial design recommendations to the final installation and training of our new Avaya intelligent communications solutions. The continuous follow-on support has met or exceeded our expectations." Teledyne Controls |
| “We here at Mercury Air Cargo have had the AVAYA phone system for over 2 years. We are a company that handles and moves cargo for several major international airlines. The system is a very crucial tool in our day to day operations; therefore superior support is very important to us. I can personally say that the support that we get from Eastman Technologies is to be commended. The technicians are always professional and very knowledgeable. I know more about phone technology now than I really wanted to know thanks to Anthony and Paul. The system is currently installed at our two Los Angeles Facilities, and as of September 2009 the AVAYA phone system will be installed in our Montreal, Canada Facility.” Mercury Air Cargo |
| "Your technicians did a wonderful job during our move. Their expertise was invaluable. I will call on Eastman Technologies again when Eastman needs arise in Southern California. Thank you for years of a great business relationship!" First American Title Insurance Company |
| "Eastman Technologies products, service and knowledge of communications systems is first rate. Our Account Executive, Laura, was there for Micronomics at every step of the process. She is a pleasure to work with and does not pressure you like other system companies. The system installation went as smooth as could be and was completed without any interruptions to our business or staff. What has impressed Micronomics most about Eastman Technologies is their customer service. Their commitment to Micronomics has given us great “Peace of Mind” with regards to our communications system, a rarity in today’s communications industry." IT Manager - Micronomics, Inc. |
"Both your Account Executive and technical department have been terrific and I have the highest regard for their dedication and professionalism. I would recommend Avaya and Eastman Technologies to any company considering a new installation." Long Beach Iron Works |
"Eastman Technologies has been a great benefit to our organization. The service they provide is outstanding, their response times are fast and the technical resources they provide are some of the best I've ever worked with." Senior Manager, IT Services - Falken Tire Corporation |
| "And…you are doing a fine job of just that !! That’s why ALL my phone system work keeps going to you guys !! Over the years I couldn't even count how many companies have asked to get in here… I just send them away…" Galls Uniform Service |
"I was wondering if I could get the mailing address to Eileen. And when is the best time to have something delivered to her. She has been such a wonderful help to us that we would like to thank her." Printing Industries Association, Inc. |
"Anthony is excellent to work with; very knowledgeable." |
"I thank you very much for providing us with exceptional service. I had an extremely short timeframe for getting new VoIP telephones and MPLS services active in my company across 67 locations. Nancy went above and beyond my expectations. The Eastman Technologies team was in my office for weekly project meetings and stayed on top of the entire project throughout the process. The way Nancy and the Eastman Technologies team handled every question, down to the way I was treated is an example that I would like all employees to follow. In today’s business environment it is extremely gratifying to find people and companies who not only keep their word, but go out of their way to exceed their client’s expectations. I would not hesitate to recommend your company in the future." |
Dear Craig: "Now that we have been 'up and running' with our T1 and our network for a week, I finally have some time to write this letter. I know that in our phone conversations I have expressed how many times how grateful I am at all the 'hand holding' you did on this job. You were not only the project coordinator for Eastman Technologies but also, in my view, for TelePacific as it was really you who always called me back and kept me informed as to the progress of their work as well as Eastman Technologies's. I think all the technicians that worked on this job were just terrific. Adam and Eddie had the best attitude in spite of the difficulty they encountered working in this old historic building, which obviously came with its own unique challenges." |
"The Eastman Technologies, Irvine, California team did an amazing job helping us out in a crunch situation. The technical department did a great job of meeting all of our requests. The response time was phenomenal and keeping me informed. I will use them in all of our future projects. Thanks again!" Coastal Surgical Institute |
"Thanks for the support during our system upgrade! Eileen was awesome and I really appreciated everyone's support." Curtiss Wright |
"The technical support is excellent." Fandango |
| "The entire Eastman Technologies team has a great knowledge base and it was tested over and over during our cutover." Technicolor |
| "Eileen is doing a wonderful job. She's very friendly and more than capable of completing the job for our office." Vital Home Health Care, Inc. |
Serving Orange County, Los Angeles, Riverside and San Bernardino Counties © 2009 Eastman Technologies |